Booking Terms

1. General Terms

These terms and conditions govern your use of Weno Travel booking services. By making a booking through our platform, you agree to be bound by these terms.

2. Booking Confirmation

All bookings are subject to availability and confirmation. A booking is only confirmed once you receive a confirmation email from Weno Travel.

3. Payment Terms

The price shown at checkout is the full price of your stay, including the taxes and fees marked as included. Payment is taken in full when you book. We accept the cards and payment methods shown at checkout.

A trip booking can be paid by one person or split between trip members. Weno Travel does not add a service fee for splitting a payment or for paying with more than one card. When a payment is split, the booking is made only once every share has been paid; if the booking cannot be completed, every share is refunded in full.

4. Cancellation Policy

Each rate has its own cancellation policy, shown before you pay and in your booking details. A rate may be free to cancel until a stated date, partly refundable, or non-refundable. The refund you receive is the amount that policy allows at the time you cancel; a non-refundable rate is not refunded.

Refunds go back to the payment method used. For a split payment, each person is refunded their own share in proportion to what they paid for the cancelled room. Only the person who made a booking can cancel it.

5. Liability

Weno Travel acts as an intermediary and is not responsible for the quality or availability of services provided by third parties.

6. Changes to Terms

Weno Travel reserves the right to modify these terms at any time. Changes will be effective immediately upon publication.